Risk & Hire

1. General Safety Statement PlayMomento provides commercial-grade soft play equipment intended for supervised use only. All risk control measures rely on full compliance with the Company’s Terms & Conditions, including supervision, age limits, and correct usage.  2. Identified Risks & Control Measures Supervision Risk : Injury due to inadequate supervision Control Measures:

• The Client is responsible for supervision at all times
• PlayMomento does not provide childcare or supervision
• Recommended supervision ratio: 1 responsible adult per 5 children
• Failure to supervise constitutes misuse under the Terms & Conditions

  Age & Suitability Risk : Injury from age-inappropriate use Control Measures:

• Equipment is strictly for children aged 6 months to 5 years
• Older children are prohibited from using the equipment
• No exceptions are permitted under any circumstances

  Equipment Use Risk : Injury or damage due to misuse Control Measures :

• Equipment must be used only as intended
• Shoes, food, drink, face paint, slime, sharp objects, or jewellery are prohibited
• Equipment must not be moved once installed

  Hygiene Risk : Spread of germs or illness Control Measures:

• Equipment sanitised before every hire
• Children who are unwell must not use the equipment
• Excessive cleaning requirements are chargeable under the Terms & Conditions

  Outdoor Use Risk : Weather-related hazards Control Measures :

• Outdoor use permitted only in dry, suitable conditions
• Equipment must be placed on flat grass or appropriate surface
• PlayMomento reserves the right to cancel or terminate outdoor hires due to unsafe conditions

  3. Incident Procedure

• Minor incidents: Managed by the supervising adult
• Serious incidents: Emergency services contacted by the supervising adult
• Equipment use must cease immediately if safety is compromised

  4. Residual RiskResidual risk is considered low, provided all Terms & Conditions and supervision requirements are followed.  PLAYMOMENTO – HIRE AGREEMENT This Hire Agreement forms part of and must be read in conjunction with the PlayMomento Terms & Conditions.By confirming a booking, the Client agrees to the following:  1. Responsibility The Client accepts full responsibility for:

• All Participants
• Any supervising adults
• Compliance with all safety, age, and usage rules

  2. Supervision

• Adult supervision is required at all times
• PlayMomento does not supervise Participants
• Lack of supervision constitutes a breach of the Terms & Conditions

  3. Age Restrictions

• Equipment is strictly for children aged 6 months to 5 years
• Older children are not permitted to use the equipment
• Breach may result in immediate termination of the hire without refund

  4. Equipment Care & Use The Client agrees:

• Equipment must be used only as intended
• No shoes, food, drink, face paint, slime, pens, glitter, or sharp objects
• Equipment must not be moved or altered

  5. Damage, Loss & Cleaning

• The Client is liable for loss, damage, or excessive cleaning
• Charges will reflect repair, replacement, or specialist cleaning costs
• Normal wear and tear excepted

  6. Liability PlayMomento accepts no liability for injury or loss arising from:

• Misuse
• Breach of age limits
• Inadequate supervision
• Failure to follow Terms & Conditions

  7. Agreement By proceeding with a booking, the Client confirms acceptance of:

• This Hire Agreement
• The PlayMomento Terms & Conditions (which take precedence)

  PLAYMOMENTO – AGE LIMITS & SUPERVISION POLICY Age Limits

• Suitable for children aged 6 months to 5 years only
• No exceptions
• Older children are strictly prohibited from use

  Supervision Requirements

• Continuous adult supervision is mandatory
• Recommended ratio: 1 adult per 5 children
• Supervising adults must remain within the play area

  Behaviour & Use Rules

• No rough play, pushing, climbing, or misuse
• One child per feature unless designed for shared use
• Shoes must be removed; socks worn at all times

  Health & Hygiene

• Children who are unwell must not participate
• No face paint, body paint, glitter, slime, or messy substances

  Enforcement PlayMomento reserves the right to:

• Suspend use immediately for safety breaches
• Terminate the hire without refund for non-compliance
• Recover costs arising from breach of policy or T&Cs